Cookie Policy
Last Updated: January 18, 2026
What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Cookies help us understand how you use our website, remember your preferences, and improve your overall experience with our property rental services.
How We Use Cookies
We use cookies to:
- Keep you signed in to our services
- Remember your preferences and settings
- Understand how you use our website
- Improve website performance and user experience
- Analyze traffic and usage patterns
- Provide relevant property recommendations
Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic functions like page navigation, secure access to certain areas, and form submissions.
These cookies cannot be disabled as they are essential for the website to work.
Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use this data to improve our website and services.
Examples: Google Analytics, page view tracking, user behavior analysis
Marketing Cookies
These cookies track your online activity to help us deliver more relevant advertising and measure the effectiveness of our marketing campaigns.
Examples: Facebook Pixel, Google Ads conversion tracking, retargeting cookies
Preference Cookies
These cookies allow our website to remember choices you make (such as your language or region) and provide enhanced, more personalized features.
Examples: Language preferences, recently viewed properties, saved searches
Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Google Analytics: To understand website usage and improve user experience
- Facebook: To measure advertising effectiveness and enable social sharing
- Google Ads: To track conversion and optimize advertising campaigns
These third parties may use cookies according to their own privacy policies. We have no control over these cookies.
Cookie Duration
Session Cookies
These are temporary cookies that expire when you close your browser. They help maintain your session while you navigate our website.
Persistent Cookies
These cookies remain on your device for a set period or until you delete them. Duration varies by cookie type:
- Essential cookies: Up to 1 year
- Analytics cookies: Up to 2 years
- Marketing cookies: Up to 90 days
- Preference cookies: Up to 1 year
Manage Your Cookie Preferences
You can control which cookies we use on our website. Essential cookies cannot be disabled as they are necessary for the website to function.
Essential Cookies
Required for website functionality
Analytics Cookies
Help us understand website usage
Marketing Cookies
Enable personalized advertising
Preference Cookies
Remember your choices and settings
Managing Cookies in Your Browser
You can also control cookies through your web browser settings. Here's how to manage cookies in popular browsers:
Google Chrome
- Click the three dots menu in the top right corner
- Select "Settings"
- Click "Privacy and security"
- Select "Cookies and other site data"
- Choose your preferred cookie settings
Mozilla Firefox
- Click the menu button and select "Settings"
- Select "Privacy & Security" panel
- Under "Cookies and Site Data", manage your preferences
- Click "Manage Data" to view and delete stored cookies
Safari
- Click "Safari" in the menu bar
- Select "Preferences"
- Click the "Privacy" tab
- Choose your cookie and website data preferences
- Click "Manage Website Data" to view and remove cookies
Microsoft Edge
- Click the three dots menu in the top right
- Select "Settings"
- Click "Cookies and site permissions"
- Select "Cookies and site data"
- Manage your cookie preferences
Note: Blocking cookies may affect your experience on our website and limit certain functionality.
Your Rights
You have the right to:
- Withdraw your consent to cookies at any time
- Access information about cookies stored on your device
- Request deletion of cookies (except essential cookies)
- Receive information about how we use cookies
Impact of Disabling Cookies
If you disable certain cookies, you may experience:
- Reduced website functionality
- Loss of personalized features and preferences
- Need to re-enter information on each visit
- Less relevant property recommendations
- Inability to use certain website features
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date.
Contact Us
If you have questions about our use of cookies, please contact:
Palloven Privacy Team
Email: [email protected]
Phone: +60 4-631 8274
Address: Lebuh Pantai 67, 10300 George Town, Penang, Malaysia